100 Best Companies WorkLife Congress 2009
                    Influence & Innovate: Leveraging WorkLife as Change Agent



Tuesday, October 27, 2009

1:30 p.m. - 3:30 p.m.          Hourly Workers Forum

In 2010, Working Mother Media will announce its first "Best Companies for Hourly Workers" list. Join this forum to discuss key worklife benefits issues facing companies with hourly workers.

Donna Klein / Executive Chair / Corporate Voices for Working Families
Nina Madoo / Senior Director of Workplace Strategies / Marriott International
Kimberly Coleman / Administrative Director for Talent Acquisition / Bon Secours
Helen Slaven / Assistant Vice President & CLO / WellStar Health System

3:30 p.m. - 3:45 p.m.         Break

3:45 p.m. - 5:45 p.m.         Update: Working Mother 100 Best Application

Join this favorite annual review of "what's next" for the 100 Best Companies application process. Each year WM editors adjust the weighting and possibly makeup of questions for the 100 Best applications. This is your chance to weigh in and find out how the editors think about their selection process. A significant chunk of time is devoted to listening to your concerns. So whether your company has been on and wants to stay on the list - or would like to figure out how to "crack the code" and get on - you'll want to be here!

Carol Evans / President / Working Mother Media

100 Best Companies Team:
Jennifer Owens / Senior Director, Editorial Research & Initiatives / Working Mother Media
Michele Siegel / Manager, Corporate Research / Bonnier Corporation
Kristen Willoughby / Manager, Editorial Research & Initiatives / Working Mother Media

6:00 p.m. - 7:30 p.m.          Welcome Cocktail Reception - Sponsored by Bon Secours Richmond Health System, Kellogg Company, Society of Human Resource Management (SHRM), Virginia Commonwealth University Health System

Wednesday, October 28, 2009

7:00 a.m. - 7:00 p.m.          Registration - Sponsored by Blue Cross Blue Shield of North Carolina

7:00 a.m. - 8:45 a.m.          Continental Breakfast - Sponsored by KPMG

8:45 a.m. - 9:30 a.m.          Signature Opening - Humor: Prescription for Stress Relief - Sponsored by Grant Thornton, Procter & Gamble

Laughter Ambassador, Francine Shore is a certified laughter therapist, facilitator and counselor. Francine's stress reduction laughter yoga events and workshops are designed for corporations, hospitals, agencies, schools, etc. She has been featured in WNBC's Saturday in NY, The Hallmark Channel, Reuters News and more!

Laughter Yoga (performed standing up) is based on yogic principles that involve: laughter exercises with movement and intermittent deep breathing with stretching. Laughter Yoga exercises are the perfect stress reducing elixir for any event in these challenging economic times, where stress related illnesses are on the rise. Laughter Yoga was founded in the mid 90's by Mumbai based internist, Dr. Madan Kataria. These laughter exercises are innovative and fun.

Laughter Yoga is an effective team building tool, promotes positivity, decreases depression and anxiety, enhances creativity and productivity, strengthens our immune system, lowers blood pressure, burns 300 calories per hour...and has many other health perks!

9:30 a.m. - 9:45 a.m.          Welcome Remarks

Carol Evans / President / Working Mother Media

9:45 a.m. - 10:15 a.m.        Opening Keynote

What do 500 high-school students, 300 volunteers and 1 Olympic athlete to have to do with advancing business work-life practices? You'll have to attend this dynamic session led by Fortune 500 company work-life champion Judy Pahren to find out!

Capital One Senior Vice President, Judy Pahren, a driving force behind Capital One's award-winning Flexible Work Solutions and initiatives to engage and develop associates in the workplace, will share her insights on how work-life professionals can successfully lead a business cultural transformation that delivers benefits for the business, employees, customers and the greater community.

Attendees will hear Judy's personal insights into how to engage and influence business leaders, drive effective new work-life practices and build the leadership skills that work-life professionals will need to advance change at their organizations.

Judy Pahren / Senior Vice President, Financial Services / Capital One Financial Corporation

10:15 a.m. - 10:45 a.m.      Networking Break -
Sponsored by Cardinal Health

10:45 a.m. - 12:15 p.m.      ThinkFest Solutions Part I: Learning Teams - Sponsored by American Express, Johnson & Johnson

Facilitated learning teams share solutions on critical productivity, wellness, diversity and other issues facing worklife professionals.

Using WorkLife as a Diversity Strategy
Lynette Chappell-Williams / Associate Vice President / Cornell University

The Value of Dependent Care Programs
Andrea Wicks Bowles / Senior Consultant / Bright Horizons

Addressing Stigma Associated with Work Flex
Stacey Gibson / Senior Director, Work/Life & Employee Relations / Bristol-Myers Squibb

Business Imperatives of Managing Through Cancer & Chronic Illness
Paul Rupert / President / Rupert & Company

Strategies for Engaging Maturing Workers
Keith Olson / Director, Organizational Development / Children's Memorial Hospital

What Matters to Senior Executives, Getting Their Buy-in
Meryle Mahrer Kaplan, Ph.D. / Vice President, Advisory Services / Catalyst

Leveraging Parenting Groups to Address Gender Inequities
Elizabeth Birch / Board of Directors / TrueChild & Gina Reiss / Senior Vice President of Development / TrueChild

How a Career Sabbatical Program Can Rejuvenate, Recruit and Develop Talent in Any Organization
Barbara Pagano & Elizabeth Pagano / Founding Partners / yourSABBATICAL

Mentor Moms: Unique Support for New Mothers and Mothers to be During Transition
Joanne McDonough / Director, Office of Diversity / PricewaterhouseCoopers
Jennifer Demirdjian / Manager, Office of Diversity / PricewaterhouseCoopers

WorkLife Benefits of Hourly Workers
John Wilcox / Deputy Director / Corporate Voices for Working Families
Linda Roundtree / President / Roundtree Consulting

Enabling Women for P&L Jobs
Betty Spence, Ph.D. / President / NAFE

12:30 p.m. - 2:00 p.m.        Keynote Luncheon - Sponsored by Morgan Stanley

Ariane de Bonvoisin / Founder-CEO / The First 30 Days

2:15 p.m. - 3:45 p.m.          Concurrent Case Study Sessions - Round I - Sponsored by Eli Lilly

Learn from the "Best of the Best" in these informative drilled down examinations of worklife programs. Presenters provide conception-to-execution details plus ROI on their most successful and innovative solutions.

Track 1: EAP & WorkLife - Trends in Economic Relief Programming for Today's Workforce

Employers everywhere are taking measures to save money, including layoffs, hiring and salary freezes, cutting back on benefits, reduced or eliminated bonuses and more. These actions have had a ripple effect on employees, causing financial hardship, increased stress, anxiety and depression. What's more, these impacts have actually raised employers' costs in terms of increased medical claims, absenteeism and lost productivity.

This session will provide an overview of how the financial crisis has impacted the personal and professional lives of employees and the overall trends that have emerged during the last two years. These trends include the profound need for financial guidance and counseling, foreclosures and homelessness, the many impacts to personal health and wellness and the toll on personal relationships and family life. Company presenters will focus on the value of collaborating around the delivery of EAP and WorkLife programming to achieve solutions for today's workforce.

Barbara McMahon / Practice Leader / LifeCare, Inc.

Christine Pfeiffer / Work Life Manager / Pearson Inc.
Sandra Turner / Director, EY Assist / Ernst & Young
Christine Fossaceca / Global Work-Life Manager / JPMorgan Chase

Track 2: Culture of Flex - A Flex Conversation

Perhaps the most common quality shared by WM 100 Best Companies is that they have created a culture of flex - yet admit the need for continuous improvement. This session will explore how four companies have aligned flex with their business strategy and priorities, created necessary alignments and are looking into the future, committed to enhancement and innovation.

Meryl Rosenthal / CEO / FlexPaths LLC

Jim Rottman / Vice President, Human Resources / American Express
Ana Duarte McCarthy / Chief Diversity Officer / Citi
Maryella Gockel / Center of Expertise for Inclusiveness / Ernst & Young
Marilyn Nagel / Chief Diversity Officer / Cisco

Track 3: Inclusion, Retention & Advancement - Start by Building Great Careers

A key strategy to building a culture of inclusion, it can be argued, is to focus on great careers that go across the experience spectrum: having great performance managers and people leaders with the right experience, offering training and commitment to be advocates for the career development of all talent, and using mutually beneficial phased retirement as a retention tool to preserve knowledge while transitioning careers. After all, if an organization is serious about valuing a diverse workforce, it will address all areas of a person's work experience - from career development to work/life balance to engagement staffing to strategy communications to networking to phasing toward retirement. This session explores KPMG's unique People Management Leaders (PML) program, how Accenture used technology as a tool to improve the "personal connection" to its people - both for Career Counselors and alsot heir counselees, and Abbott's "Freedom to Work" programs that are helping to retain valued and experienced workers while transitioning their knowledge.  Find out how these tools and programs enable leaders to respond, intervene and address areas of concern with the employee - BEFORE they ever consider leaving the organization.

Jennifer Owens / Senior Director, Editorial Research & Initiatives / Working Mother Media

Phil Sollecito / Executive Director, Human Capital Management / KPMG 
Sharon Klun / Director-Work/Life Initiatives / Accenture
Cindy Sutherland / Director, Diversity & Inclusion / Abbott

Track 4: Measure & Communicate WorkLife Success - Improving Productivity by Addressing Workload

Internal and external data show that workload is growing or has stabilized at high levels. Unproductive, low value work contributes to the problem - sapping energy and creativity and reducing time spent on critical, client focused work and limiting efforts to successfully integrate work and personal needs. Addressing the workload issue improves productivity and climate.

- Inefficient processes are often the leading cause of low value work. Addressing these processes improves both perceptions of workload and employee effectiveness.

- Focused team discussions about work provide understanding and clarity, which enable team performance.
- Tools, tips and resources can be provided, which help employees.

Sharon Melnick, Ph.D. / President / Horizon Point, Inc.
Mary-Ann O'Connor / Global Program Manager-WorkLife / IBM

3:45 p.m. - 4:15 p.m.           Networking Break - Sponsored by New York Life Insurance Company

4:15 p.m. - 5:30 p.m.           Concurrent Case Study Sessions - Round II - Sponsored by Eli Lilly

Track 1: EAP & WorkLife - Making the Business Case for Wellness

More and more companies are becoming keenly aware that the top employee-engagement driver is senior management being sincerely interested in employee well-being. Find out what top companies are doing to save money while hoping employees change their health behaviors for the better - and why helping employees achieve better health is a business decision that reaps dividends.

Laura Newberry / Manager, Health Policy / Abbott Nutrition

Dr. David Artzerounian / Vice President & Chief Medical Officer / Mass Mutual Financial Group
Jacqueline Akerblom / National Managing Partner, Women's Initiatives and Programs / Grant Thornton LLP

Track 2: Culture of Flex  - Building an Exceptional Remote Team + Business-beneficial Flexibility

Can remote work offer more than real estate savings and managerial challenges? A leading pharmaceutical says "yes." It has a strong track record of innovative flexibility, from and employee part-time network to a superior phased retirement program. Its Information Technology Customer Support group has developed an exceptional remote work environment. Carefully designed, highly communicative and well-managed, this remote project demonstrates how to combine exceptional customer service, impressive productivity gains, strong team satisfaction and better space utilization.

Paul Rupert / President / Rupert & Company
Cindy Sutherland / Director, Diversity & Inclusion / Abbott

Track 3: Inclusion, Retention & Advancement - Leveraging ERG's to Achieve WorkLife Goals

More and more companies are working to leverage their Employee Resource Groups to drive business in the areas of marketing, sales, recruitment, retention, product development, community relations and more. It's not surprising then, that several are using their ERG's to make all employees aware of WorkLife policies, programs and benefits. Gain insights and specifics of how Women's, Disabilities, Parents', Eldercare and Mature Workers Groups support integrated work/life and diversity strategies and business goals.

Jennifer Brown / President / Jennifer Brown Consulting

Andrea Moselle / Senior Manager, Work/Life / AstraZeneca
Dana Vandecoevering / Corporate Work/Life Program Manager / Intel

Track 4: Measure & Communicate WorkLife Success - Quantify, Measure, Strategically Position WL as CORE

Find out how work life is strategically integrated into Dell's overall employee engagement strategy - specifically how work life was a critical part of their 2008-2009 global engagement initiative. Learn the history of this project, current outcomes and next steps. Their approach and results will be presented in two phases. Phase 1 will focus on the action planning outcomes that stemmed from the 2008 global employee engagement survey, Tell Dell. Phase 2 will address where they are today, based on their new engagement strategy in 2009.

In addition to Dell's employee engagement strategy, Career/Life Alliance will present a tool - the Virtual Employee Benefits Fair - that responds to research showing that the more employees understand about their work/life and other benefits programs, the more value they will see in their employment with their company. To create the right benefit communication strategy, organizations need to capture employee's attention, recognize what motivates them in today's workplace and make it easy for them to access. This creative use of technology focuses on meeting those goals.

Suzanne Riss / Editor-in-Chief / Working Mother magazine

Jolene Skinner, Ph.D. / Senior Global Talent Management Consultant / Dell, Inc.
Kathy Kacher / President / Career-Life Alliance Services, Inc.

6:00 p.m. - 8:00 p.m.           Opening Cocktail Reception - Sponsored by Prudential Financial, SC. Johnson & Son, Inc, WellStar

Thursday, October 29, 2009

7:00 a.m. - 8:45 a.m.           Continental Breakfast - Sponsored by PricewaterhouseCoopers

8:45 a.m. - 9:00 a.m.           Day Two Remarks

Carol Evans / President / Working Mother Media

9:00 a.m. - 10:00 a.m.         Research Panel: New Results/Next Steps

Cutting edge companies foster and rely on new research to give them direction, insight and affirmation. Hear results from recent studies and their impact on corporate decision-making from a few top companies and researchers.

Karyn Twaronite / Partner / Ernst & Young

Sandy Burud / Chief Strategy Officer / FlexPaths LLC
Brad Harrington / Executive Director and Professor / Boston College Center for Work & Family
Ellen Galinsky / President / Families and Work Institute

10:00 a.m. - 10:30 a.m.       Networking Break

10:30 a.m. - 11:45 a.m.       Concurrent Case Study Sessions - Round III - Sponsored by Eli Lilly

Track 1 : EAP & WorkLife - Keeping Employees Engaged During Critical M&A Process 

While a merger is always difficult for employees, it's even more so in a slowing economy. Find out the details of Wyeth's strategic planning  to help keep employees engaged while making a smooth transition during the important process of acquisition. Meet members of the management team, and learn how they decided to leverage existing resources and create special programs to address the impending changes. This presentation will take place during or just after the actual closing on the acquisition, so results and responses impacting employees will be fresh.

Carol J. Gonzalez / Manager, Work-Life / Wyeth 
Linda Sitkowski / Executive Director, Organizational Effectiveness / Wyeth

Track 2: Culture of Flex - Global Implementation of Flex

In December 2008, Merck expanded its U.S. based Flexible Work Arrangement program with a global launch. Our program is fully automated, with 24-hour/day access and provides with on-line tools, training and resources for all employees and managers. It offers one central repository for all FWA in the company globally and allows for a variety of metrics to track the success of the program.

Danielle Hartmann / Director of Corporate Partnerships / Boston College Center for Work & Family

Cindy Martinangelo / Director, Global Work Environment / Merck & Co., Inc.
Ann Andreosatos / Work-Life Strategies Leader-North American Diversity & Inclusion Practice / Procter & Gamble

Track 3: Inclusion, Retention & Advancement - The Impact, Importance and Innovativeness of Social Networking Tools

Perhaps nothing strikes fear into the heart of seasoned worklife/diversity professionals like the challenges of learning to leverage social networking tools. Here to make it all perfectly clear are presenters from a couple of tech savvy 100 Best companies: Dell and Genentech. Find out how Dell uses social media to drive business results and employee engagement through tools such as: Blogs, Wikis, internal and external forums, Idea Generation vehicles and even popular tools like Facebook and Twitter. Learn how Genentech developed and implemented an Alumni Network based on corporate social networking tools in an effort to engage and maintain connections with former employees. They'll reveal the process of creating the network and provide details of its impact, including the creation of a mentoring program for women.

Helen Jonsen / Director of Digital Media / Working Mother Media

Rolando R. Balli / Work-Life Strategist / Dell, Inc.
Amanda Valentino / Associate Director, Sourcing / Genentech
Will Smiley / Associate Director College & Staffing Programs / Genentech

Track 4: Measure & Communicate WorkLife Success - From Surviving to Thriving: WellStar's Unique Approach to Margin Improvement, Leadership Development and Culture Change

This will be a case study of how one health system's senior leaders came together and made strategic decisions based on values, work life as a business strategy and unwavering commitment to their employees to reduce costs, improve revenue through:

- Leader led employee teams
- Process redesign
- Robust employee engagement
- High level transparency
- Employee Ideas Express Program
- Continued provision of work life services and robust benefits

Throughout the entire process a strong commitment and focus remained on considering the human toll when making business decision. Recognizing WellStar's single greatest asset is its workforce, leadership chose to develop a strategy that would be transparent, embrace employee ideas, employ every level of leadership and build accountability for process improvement, cost containment and revenue enhancement. Results positioned WellStar to continue to provide an enhance employee health benefits and work life benefits.

Jim Budzinski/ Chief Financial Officer / WellStar Health System

12:00 p.m. - 2:00 p.m.          Award Luncheon - Sponsored by Abbott, Deloitte LLP

                Hall of Fame Awards Inductions
                Ted Childs WorkLife Excellence Award

2:00 p.m. - 3:15 p.m.           ThinkFest Part II: The Next Big Thing Roundtable Discussions

Guided discussions zero in on emerging issues and critical needs for innovative thinking and action in organizations. These roundtable discussions are the "solutions" part of the ThinkFest and include time and opportunity for report outs and feedback.

Debbie Phillips / Vice President / WFD Consulting

3:15 p.m. - 3:45 p.m.           Networking Break - Sponsored by Merck & Co.

3:45 p.m. - 5:15 p.m.           WorkLife Sampler Workshops

1. Drive Change and Support Others...Without Depleting Yourself

Your situation: You have the same challenges as others to "do more with less" and yet you are in the unique position of also needing to support colleagues before and after layoffs. You also have an unprecedented opportunity to move Work Life initiatives forward. All this leads to your question: "How can I 'do my job', drive change AND support others - while maintaining my own work-life balance?" If you are ready to feel more accomplished from your work time and more rejuvenated from your personal time, this workshop will provide practical tools to deal more effectively with the stresses you face.

You will walk away knowing how to:
- Get the same calm and focus you get from a 90-minute yoga class...yet get it in 3 minutes or less while sitting in a meeting with your colleagues.
- Prevent stress side effects such as gaining weight, burning out, not sleeping well, "keeping it all inside", etc. You will be able to take care of yourself throughout the day so stress doesn't accumulate until the end of the week.
- Stay poised in the face of others' reactivity and protect yourself from taking on others' negativity.
- Care a lot about your programs yet keep a positive perspective and healthy detachment if change progresses slowly.
- Effectively influence business partners who are resistant to change so you can move your initiatives forward and reduce the frustration you take home with you at night.

This workshop will give you tools to control what you CAN control and deal more effectively with what you can't in order to create the work-life balance you desire.

Sharon Melnick, Ph.D, / President / Horizon Point Inc.

2. Who Has Time for Time Management?

In this session we share ideas, concepts and tools to help manage modern life's most precious commodity: Time. The focus is on concepts you can immediately implement and are easily sustained to make you more productive, less stressed and able to have a better work-life balance.

Key benefits of the session are:
- A focus on simple, practical, sustainable ideas
- Learn the importance of creating blocks of time and techniques to make this happen
- Learn how to minimize the "crazy days"
- Understand techniques to keep in top of e-mail
- Learn about the myth of multitasking

Keith Olson / Director, Organizational Development / Children's Memorial Hospital

3. Finding Your Career-Life Fit Through the Corporate LatticeTM Organization
The corporate workforce has, in two short generations, completely transformed. From changing family structures, to women now being the majority of the entry level workforce, to aging baby boomers and the arrival of Generation Y. Never before have the collective characteristics of the employee changed so much in so little time. Yet, the expectations of the traditional workplace and the one-size-fits-all corporate ladder model of career progression have not. The result? A structural misalignment between the workplace and workforce. The corporate latticeTM organization provides an approach that responds to today's realities on how work fits with life and how careers are built. Join Anne Weisberg and Barbara Adachi as they describe the changing talent landscape and why the corporate ladder is giving way to the corporate latticeTM.

Anne Weisberg / Director, Talent / Deloitte
Barbara Adachi / National Managing Principal-Women's Initiative / Deloitte

6:00 p.m. - 7:00 p.m.           Gala Cocktail Reception - Sponsored by Novartis

7:00 p.m. - 9:15 p.m.          Gala Awards Dinner: Working Mother 100 Best Companies

Sponsored by Booz Allen Hamilton, Bright Horizons Family Solutions, Ernst & Young, MasterCard Worldwide

*Agenda subject to change